Frequently Asked Questions

Thank you for visiting SMARTMOVE.com!

We have outlined answers to our most frequently asked questions. However, if you need additional information do not hesitate to email us or call us directly at 800-645-6560.

1. If I contact SMARTMOVE®, or register/enroll in the program, am I obligated to use the program?

   NO - the SMARTMOVE® program is a benefit offered by your employer or association strictly as a service and financial perk to you for your personal real estate transactions.

2. What if I am already working with a Real Estate Agent? Am I eligible to receive the rebate benefit?

   NO – In order to receive your benefit you must enroll with the program PRIOR to contacting a real estate agent.

3. Is SMARTMOVE® available nationwide?

   YES – However, some US states that either limit or do not allow rebating practices. For a complete list and explanation of rebating practices: Non-Rebate States

4. Presently, I am not a member of any credit union or employer organization but I would like to use your SMARTMOVE® program, what should I do?

   We would love the opportunity to work with you. Contact us for more information.

5. Does the SMARTMOVE® program offer home buying and selling seminars?

   YES - Please check with your credit union/association/organization for scheduled dates.

6. Can I buy investment property through the program?

   YES

7. Can I buy or sell more than one property at the same time through the program?

   YES

8. How many times can I use the program?

   As many times and as often as you like!